Charlotte Neville, LCSW

Since joining better help & being matched w/Charlotte my life has improved immeasurably. Progress seems slow at the time, but over the year I can look back & see the proof of improvement. Therapy w/Charlotte has taken me farther than I was able to manage on my own. I really appreciate her knowledge and straight forwardness. I feel trust towards her that I have not had with many other therapists. I appreciate her insight, which has helped shift my dysfunctional thinking. I am grateful to Betterhelp for linking me w/Charlotte, and to Charlotte for taking me on as a patient.

Written on Sep 13, 2023 after therapy with Charlotte for 2 years and 11 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, self esteem, and bipolar disorder

Charlotte has been amazing! She's a tentative listener and has helped direct my through some past traumas with concrete ideas of how to move past them. She had answers to questions I've been unable to find my own answers to and has always made me feel validated in my own feelings.
She was also punctual to all our sessions and has stayed right with me to the final minute without pushing me off the call.
Thank you Charlotte!! You're awesome!

Written on Jul 12, 2023 after therapy with Charlotte for 1 month on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, and parenting issues

Charlotte is so kind and caring. She provided me a sense of security, where I can sit down with all my worries and speak freely with them and conquer them one by one. I look forward to everyone we meet. Thank you.

Written on Jun 30, 2023 after therapy with Charlotte for 3 weeks on issues concerning stress, anxiety, family conflicts, and compassion fatigue

Charlotte has been wonderful, she has truly helped me immensely over the past year. I appreciate all her help and advice. 100% recommend

Written on Jun 12, 2023 after therapy with Charlotte for 11 months on issues concerning stress, anxiety, relationship issues, family conflicts, and adhd

She's a good listener and curious. You can tell that she's experienced and sessions with her are productive and forward moving.

Written on Mar 30, 2023 after therapy with Charlotte for 11 months on issues concerning depression, stress, anxiety, self esteem, coping with life changes, and coaching

She is amazing!

Written on Mar 24, 2023 after therapy with Charlotte for 3 weeks on issues concerning stress, anxiety

Charlotte has been a big support to my mental health for the past 3 months. It was my first time seeking help via therapy and I must admit it was a little difficult/ nervous to speak openly about things at the beginning but Charlotte definitely did helped me easing into the process better than I expected. Speaking to her being my weekly routine has definitely helped steer myself towards the right path mentally as things were going quite out of hand. I will be pausing my account for a little bit but it will be great if I could be paired up with Charlotte when I return to the app.

Written on Jan 27, 2023 after therapy with Charlotte for 3 months on issues concerning stress, anxiety, lgbt, relationship issues, trauma and abuse, and coping with life changes

Charlotte has really helped me with so many issues in my life. She has always been very supportive, gave amazing advice and is a very good listener. I always look forward to sessions with her. So far it was an amazing journey that helped me a lot!

Written on Jan 19, 2023 after therapy with Charlotte for 8 months

Gave good insight

Written on Jan 14, 2023 after therapy with Charlotte for 3 weeks on issues concerning lgbt, relationship issues, and intimacy-related issues

She is amazing

Written on Dec 02, 2022 after therapy with Charlotte for 1 year and 4 months on issues concerning stress, anxiety, relationship issues, intimacy-related issues, sleeping disorders, self esteem, and anger management

Charlotte has been a great support to me thus far in my journey, thank you for all your help.

Written on Nov 21, 2022 after therapy with Charlotte for 2 months on issues concerning stress, anxiety, relationship issues, and intimacy-related issues

Charlotte is kind, caring, and gives excellent advice. I feel very comfortable with her, she has helped me through a very tough patch and I am grateful to her for listening to me when I needed it most. Highly recommend Charlotte to anyone!

Written on Nov 07, 2022 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, intimacy-related issues, self esteem, anger management, and coping with life changes

Charlotte has helped me move through a difficult time in my life and has helped me to develop skills to improve my well-being and to develop intimacy in my marriage. She is so insightful and has given me so much hope that things will only get better. I am so grateful for all she has done for me.

Written on Oct 22, 2022 after therapy with Charlotte for 3 months on issues concerning intimacy-related issues

Charlotte has been incredibly supportive. She is a wonderful listener but also shares some feedback and advice, which I very much appreciate. I have only had two sessions with her so far, but I am having a wonderful experience and really enjoy her style. I look forward to continuing my therapy journey with her.

Written on Oct 07, 2022 after therapy with Charlotte for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, and coping with life changes

Charlotte is an amazing therapist, I have had three sessions with her and in all those sessions she was supportive and helped me through my worries and fears. I would recommend her to anyone who is looking for a therapist that understands trauma informed therapy and Christian perspective.

Written on Sep 29, 2022 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, and trauma and abuse

I started with Charlotte when I was probably in the lowest I’ve ever been. She is a very good listener, and in a very simplistic way, she gets to the point for you to push your self growth. Sometimes we had a little bit a shallow conversations, I missed getting a little bit deeper, but overall great therapist.

Written on Sep 15, 2022 after therapy with Charlotte for 1 month on issues concerning relationship issues, intimacy-related issues, and self esteem

A competent and devoted person. Warm and competent.

Written on Aug 18, 2022 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, lgbt, intimacy-related issues, sleeping disorders, self esteem, anger management, and bipolar disorder

I love Charlotte, she is professional yet is able to express things to you help you understand easier, it’s so easy to open up to her that it doesn’t feel like therapy but more like talking to a really good friend. Love her.

Written on Aug 09, 2022 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, self esteem, and anger management

Theres many positive things about Charlotte, she's a great listener, great leadership, and overall the best therapist I ever had hands down. She's gotten my life together as a whole and has changed my life. Thanks Charlotte.

Written on Aug 03, 2022 after therapy with Charlotte for 3 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, trauma and abuse, intimacy-related issues, and anger management

Charlotte was incredibly helpful and supportive, and provided a safe space for me to share things with her. She has a very comforting nature and helped me to understand myself. I would definitely recommend Charlotte as a therapist!

Written on Jul 08, 2022 after therapy with Charlotte for 5 months on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, eating disorders, self esteem, anger management, career difficulties, coping with life changes, compassion fatigue, and adhd

I’ve only had a few sessions with charlotte, but she’s the first therapist in 2 years of therapy who has made me tear up during a session. I’ve blocked out emotions about my childhood and haven’t worked past them because of this, but she broke the barriers with hard questions that hurt to answer. Crying has never felt so good because it means maybe I can uncover my trauma and move past it finally. It’s going to get worse and hurt badly to think about my childhood in a new light, but then it’ll get better, and I’m ready for both with charlotte

Written on Jun 23, 2022 after therapy with Charlotte for 3 weeks on issues concerning stress, anxiety, relationship issues, trauma and abuse, intimacy-related issues, sleeping disorders, and compassion fatigue

I'm thankful for Charlotte's help and support.

Written on Jun 21, 2022 after therapy with Charlotte for 2 months on issues concerning depression, stress, anxiety, lgbt, family conflicts, intimacy-related issues, eating disorders, sleeping disorders, self esteem, coping with life changes, and adhd

I am not good at this. I will just say that she helps me a lot.

Written on Jun 03, 2022 after therapy with Charlotte for 2 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, eating disorders, parenting issues, self esteem, anger management, career difficulties, coaching, compassion fatigue, and adhd

Charlotte has helped me understand many different things about how I was feeling.

Written on May 24, 2022 after therapy with Charlotte for 2 months on issues concerning stress, anxiety, trauma and abuse, anger management, career difficulties, and coping with life changes

Working with Charlotte has had such a positive impact on my life. She creates a space where you feel safe to be open and share your thoughts and feelings without fear of judgment. She has guided and supported me through some very difficult times and transitions in my life. I’m very grateful to have matched, and worked with her.

Written on May 03, 2022 after therapy with Charlotte for 2 years on issues concerning depression, stress, anxiety, trauma and abuse, eating disorders, self esteem, coaching, compassion fatigue, and adhd

She brings me peace and hope

Written on Apr 12, 2022 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, trauma and abuse, grief, intimacy-related issues, sleeping disorders, anger management, and adhd

Charlotte is really great at giving me the support and space I need.

Written on Apr 07, 2022 after therapy with Charlotte for 11 months on issues concerning depression, stress, anxiety, family conflicts, grief, parenting issues, self esteem, career difficulties, and coping with life changes

Therapy with Charlotte has had such an empowering impact on my life. She's guided and supported me to become someone who I am so proud of. I am so grateful for being matched with her- words can't do her justice! She is so wise; she's able to see into the heart of situations in terms of what foundational beliefs you hold about yourself. Together she helps bring those hidden fears to light so you can question them and work through them. I was met with so much empathy. As a person she truly radiates such a beautiful light and I feel so grateful that she helped me trust that I have that same hope and light! Thank you so much Charlotte, be blessed!

Written on Mar 20, 2022 after therapy with Charlotte for 1 year and 2 months on issues concerning stress, anxiety, relationship issues, family conflicts, intimacy-related issues, parenting issues, and self esteem

Charlotte has been amazing, in helping me gain my confidence, in understanding that everything we do start with how we feel about our selves, loving our selves and knowing our worth, it was so life changing. I have also, accepted my life, my story and now release my future is more important than my past. All thanks to Charlotte.

Written on Mar 08, 2022 after therapy with Charlotte for 3 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, grief, intimacy-related issues, and sleeping disorders

Charlotte is a very experienced and understanding counsellor. She allows me to express my feelings and thoughts without interruption . She allows me to process my thoughts and feelings so that I can see exactly where I am at mentally and emotionally, and what I need to do going forward from there . She has helped me to realise certain things about myself that I wasn’t aware of and it has opened my eyes a lot , and for that I am very grateful .

Written on Jan 23, 2022 after therapy with Charlotte for 2 weeks

Charlotte is an amazing person with a great approach that doesn't make you feel awkward. When I cannot think of something to talk about, she directs the conversation to different aspects, which helps me not to worry about what I need to say and to put things in perspective. Really glad I found Charlotte!

Written on Nov 28, 2021 after therapy with Charlotte for 2 weeks on issues concerning stress, anxiety, relationship issues, intimacy-related issues, self esteem, anger management, coping with life changes, and compassion fatigue

All my life I never felt right; after over 7 years of being sent pillar to post, no diagnosis whilst being prescribed medicine that did not align with me, I finally decided to give Better Help a try.

I was immediately put in touch with Charlotte. I noticed from the first session how different she is from all of the previous mental health practitioners I have encountered, she is very warm which helped with my anxiety, she is very communicative and she helps to keep my head on track whilst unraveling and sorting my thoughts.
By the second meet I was finally gave a diagnosis, for the first time I felt like I was able to take a breathe and that is all thanks to Charlotte.

I will always forever be greatful and wish her well for the support she has and continues to give me.

Written on Sep 27, 2021 after therapy with Charlotte for 1 week on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, sleeping disorders, self esteem, anger management, career difficulties, bipolar disorder, coaching, compassion fatigue, and adhd

Charlotte is a kind angelic soul. She makes me feel secure, hopeful and positive about my future. I feel so much better when I have my sessions with her, I have been struggling and lost hope but she’s been there for me to help me and guide me. God bless her and she is and always will be in my prayers. Thank you Charlotte

Written on Sep 24, 2021 after therapy with Charlotte for 1 year and 7 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, eating disorders, sleeping disorders, self esteem, anger management, career difficulties, compassion fatigue, and adhd

Gave me a lot of useful tips without minimizing my feelings. Asks the right questions.

Written on Sep 10, 2021 after therapy with Charlotte for 3 weeks on issues concerning depression, stress, anxiety, lgbt, grief, intimacy-related issues, sleeping disorders, self esteem, and adhd

I had been looking for a councillor like Charlotte for a long time. I clicked with her almost instantly because of the way she resonated with me and held me without making me feel needy and weak. She leads you to your blind spots very skillfully. Being from a different culture, initially I thought she might not be able to understand me but cultural difference also did not become a barrier with her. I look forward to more sessions with her.

Written on Jul 30, 2021 after therapy with Charlotte for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, trauma and abuse, sleeping disorders, parenting issues, and self esteem

She is a great counsellor. She's very attentive and observant.

Written on Jul 27, 2021 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, sleeping disorders, parenting issues, self esteem, career difficulties, and compassion fatigue

I feel heard and in good hands.

Written on Jul 16, 2021 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, intimacy-related issues, sleeping disorders, and self esteem

Thank you so much Charlotte, I am a much happier person right now because of you and it feels so good .

Written on Jun 29, 2021 after therapy with Charlotte for 2 weeks on issues concerning stress, anxiety, family conflicts, sleeping disorders, self esteem, and career difficulties

Lovely counsellor really listens and looks for solutions.

Written on Jun 03, 2021 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, anger management, coping with life changes, and adhd

I would like to genuinely thank Charlotte for her time, understanding, listening skills. Her advice, thoughts are extremely welcoming in these times.

Written on May 18, 2021 after therapy with Charlotte for 4 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, family conflicts, grief, parenting issues, anger management, and coping with life changes

Charlotte's most import skill is an incredibly subtle one. She knows how to listen while silently awknowleding she's paying attention at the first available opportunity; when I stop talking, which is rare. I love how I can hear her tending to things around her home if our chat isn't too serious that day. I never feel like a burden or a bother which has been such an issue talking to my family and some friends as I'm sure it is for a lot of people.

Written on Apr 23, 2021 after therapy with Charlotte for 2 months

Review for Charlotte Neville:

I am very grateful that I found Charlotte. For so many years, I have had a feeling that one part of my brain was locked. Although I read many books, attended different courses, I still felt I could not access that part of my brain. On the very first session, she unlocked that part for me by her right diagnosis.

In the last 4-5 years, I attended many workshops and online courses to heal myself. But no one could tell me what the root cause of my pain and my unbalanced thought process and behaviors was.
However, Charlotte did that for me immediately after she heard my story.
When you don’t know what is wrong with you, you would never be able to heal yourself.
So talking to the right therapist who can help you understand the reason behind your repetitive unhealthy behavioral patterns is liberating.
And I believe she was that right therapist for me.

Also, I would like to add that she is an excellent listener. She fully hears you and even helps you to see the parts of your story that you are not able to see by yourself. And she gives you practical solutions. She is kind and compassionate, and at the same time disciplined enough to remind you when you go back to your past wrong habits. She is very generous too in sharing her information, books, and resources.

Besides working on my main issue, I asked her to help me learn more about my identity/ true self, and she instantly sent me some useful worksheets to challenge my mind to better get to know about myself.

Honestly, before starting the sessions at BetterHelp, I had doubts because I am coming from a middle eastern country that has a totally different culture from western countries. So I felt I may not be understood here. But I was surprised by how much I was heard and understood. However, I should mention that I started with another therapist at first and shared a lot about my story and current situation with him, but he could not help me at all. Then, I decided to work with Charlotte, finding her from the Betterhelp counselor directory.
Now, I feel a lot of relief, though I am not able to describe my exact feelings yet.
Overall, I am very happy with her and would recommend her to everyone.

P.S. she is very quick in replying to messages.

Written on Apr 18, 2021 after therapy with Charlotte for 2 weeks on issues concerning family conflicts, and trauma and abuse

Charlotte is warm and intelligent. I’ve tried a few different counsellors elsewhere before and she is the first one I’ve had who seems truly present. She listens, gives feedback, and is proactive in understanding and helping.

Written on Apr 17, 2021 after therapy with Charlotte for 2 months on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, self esteem, and adhd

Charlotte is fantastic. Took me a while to find the right therapist on here, and when I found Charlotte I was in a really dark spot of my life and she helped me to overcome some big challenges and help me get my life back on track. So very grateful. Really recommend her.

Written on Mar 25, 2021 after therapy with Charlotte for 7 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, self esteem, anger management, career difficulties, coping with life changes, and coaching

I appreciate her and her insights.

Written on Mar 15, 2021 after therapy with Charlotte for 5 months on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, self esteem, career difficulties, coping with life changes, coaching, compassion fatigue, and adhd

I have seen quite a few therapists in the past and I can easily say Charlotte has been one of the most helpful. She is great at identifying the root cause of struggles and gives helpful insights on how to work through them. I learned new tools for coping with my anxiety and learned something new about myself every session. I looked forward to speaking with Charlotte every week!

Written on Feb 22, 2021 after therapy with Charlotte for 1 month on issues concerning depression, stress, anxiety, and anger management

Fantastic Counselor who is able to dive deep and identify what I’m going through and offer constructive, useful and practical advice. Very respectful and I feel very comfortable being myself with her during our sessions.

Written on Feb 17, 2021 after therapy with Charlotte for 3 weeks on issues concerning stress, anxiety, and intimacy-related issues

In our short time together Charlotte has been good in letting me see my situation and helping me process my thinking and feelings.

Written on Dec 12, 2020 after therapy with Charlotte for 2 weeks on issues concerning stress, anxiety, relationship issues, family conflicts, parenting issues, and coaching

Charlotte has a lot of insight and has helped me tremendously in my view of self and others. She is compassionate, yet honest about life--which I appreciate. She has helped me discover my voice and for that I am grateful!

Written on Nov 12, 2020 after therapy with Charlotte for 3 months on issues concerning depression, relationship issues, family conflicts, self esteem, coping with life changes, and coaching

I love Charlotte! She is super nice and helpful. I feel like she really understands me and my problems and helps me get through them. I really appreciate her.

Written on Nov 06, 2020 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, sleeping disorders, self esteem, bipolar disorder, coping with life changes, and adhd

When I first started talking with Charlotte I was in the darkest part of my life. I had lost the two people I held closest to me in my life. I was lost, depressed and isolated. After just two sessions with Charlotte I began to see things differently. She took notice of all the little things and helped guide me in a more purposeful direction buy asking meaningful questions. Rather than just tell me how to get better, Charlotte guided me through steps of self-discovery, growth and change. She has made a lasting impact on my worldview and how I feel about myself. I'm greatful to have the opportunity to learn from her wisdom and thoughtfulness.

Written on Oct 28, 2020 after therapy with Charlotte for 6 months

I've been working with Charlotte for over a year and I now feel like I am in a good place to take on anything that comes my way! With her help, I've been able to work through my childhood traumas, roadblocks in my relationships, and shine a light on subjects I didn't even realize or want to admit I was running from. She has been so compassionate and empathetic and really cares about my wellbeing. I feel my voice has been heard and my truth has been validated. I'm truly thankful for matching up with her!

Written on Oct 13, 2020 after therapy with Charlotte for 1 year and 1 month

I love speaking with Charlotte. She’s helped me in ways I didn’t know I needed and I really look forward to our calls. She has a unique counsellor style that works perfect for me. I highly recommend her.

Written on Oct 09, 2020 after therapy with Charlotte for 1 year and 6 months on issues concerning relationship issues, intimacy-related issues, eating disorders, and career difficulties

Charlotte and I only got to see each other once, for reasons unrelated to her style. She provides tools for you to help yourself. In the 20 years I’ve been seeing therapists, no one has provided better advice. Excellent therapist.

Written on Sep 28, 2020 after therapy with Charlotte for 1 week on issues concerning depression, stress, anxiety, relationship issues, grief, sleeping disorders, self esteem, bipolar disorder, and coping with life changes

Good counsel with empathy and care.

Written on Aug 27, 2020 after therapy with Charlotte for 2 months on issues concerning depression, stress, anxiety, and relationship issues

Very happy with the help

Written on Aug 17, 2020 after therapy with Charlotte for 1 month on issues concerning depression, relationship issues, intimacy-related issues, self esteem, and compassion fatigue

Joining BetterHelp and being paired with Charlotte was the best thing I could have ever done! She was able to help me push past some fairly crippling anxiety that I had been dealing with for most of my life. She was able to help me manage my anxiety, break anxious cycles, and start enjoying life again. I am forever thankful!

Written on Aug 07, 2020 after therapy with Charlotte for 7 months on issues concerning stress, anxiety, sleeping disorders, and self esteem

Charlotte is an amazing person and very professional. I felt very comfortable opening up to her and got a solid advice for my concerns. Thank you!

Written on Jul 11, 2020 after therapy with Charlotte for 2 months on issues concerning depression, stress, anxiety, lgbt, intimacy-related issues, eating disorders, sleeping disorders, self esteem, and anger management

In just a few sessions, Charlotte has helped me to really identify the root of deeper issues and provide compassionate prompts, advice, and techniques which have helped me resolve them. Charlotte is very grounded and friendly in the way she communicates, which I find easy and calming to interact with. I’m very happy with her as a counselor and Charlotte will be my first choice for future sessions.

Written on Jul 10, 2020 after therapy with Charlotte for 3 weeks on issues concerning depression, stress, anxiety, sleeping disorders, and self esteem

she’s really helpful and able to identify the roots of my issue

Written on Jul 01, 2020 after therapy with Charlotte for 2 weeks on issues concerning stress, anxiety, addictions, and eating disorders

Charlotte has been wonderful so far and I am so glad to continue my sessions with them. They are very understanding and I feel they grasp the essence of areas I want to work on. I highly encourage others to chat with Charlotte as they are very positive-minded and very friendly. This app in general has been the utmost aid during the time of the pandemic and I look forward to continue using your services even after these unprecedented times. Thank you.

Written on Jun 10, 2020 after therapy with Charlotte for 1 year

She is an excellent lestener, logic and smart. She understands quickly your issue and gives you directly the effective and practical ways to overcome your concerns. I am glad to have this experience with Charlotte. I strongly recommend her.

Written on Jun 04, 2020 after therapy with Charlotte for 2 weeks on issues concerning stress, anxiety, relationship issues, trauma and abuse, grief, sleeping disorders, self esteem, anger management, career difficulties, coping with life changes, coaching, and adhd

Charlotte is great!!

Written on May 28, 2020 after therapy with Charlotte for 3 months

Charlotte Nerville is an awesome counselor to have. She's helped so much and makes a good listening ear with great advise.

Written on May 26, 2020 after therapy with Charlotte for 2 months on issues concerning stress, anxiety, trauma and abuse, sleeping disorders, and self esteem

I'm going to note that I've only been in therapy for about a month, but I do want to say that Charlotte is one if not the best therapist I've had.

She takes the time to go past the usual 'and how does that make you feel' and actually look at what underlying beliefs/values can be causing your emotions and behaviors and it's amazing how much insight she's given me and helped me find in myself. I am not healed but I am feeling hopeful which is huge because when I started therapy, I felt like I had no hope and I would just be this way forever.

Thank you Charlotte!! and if anyone reads this review and gets matched with her I want you to know that she may push you to think of some uncomfortable things but the relief and insight you get is worth it and you are lucky to have her!

Written on May 21, 2020 after therapy with Charlotte for 3 weeks on issues concerning depression, stress, anxiety, addictions, eating disorders, sleeping disorders, self esteem, anger management, career difficulties, compassion fatigue, and adhd

I was at a point in my life where I knew counseling would benefit me, but had not been a fan of traditional counseling in the past.
I heard an ad for BetterHelp on a podcast and decided to give it a try. SO happy I did! Charlotte is amazing. She listens and is extremely personable. I look forward to our sessions. I never feel judged or worry about opening up with her. She offers reasonable and practical approaches to what we discuss.
Signing up for BetterHelp was the best decision of 2020, by far.
Thank you, Charlotte!

Written on May 21, 2020 after therapy with Charlotte for 5 months

Charlotte is an amazing counselor. She has the incredible ability to identify the root or core of an issue and immediately suggest helpful, practical and creative advice, information and tools to navigate the issue or problem. She is patient and understanding. She has been a very important component on my journey of self discovery, self actualisation and healing. I always come away feeling much better after a session with Charlotte. Thanks Charlotte!

Written on May 18, 2020 after therapy with Charlotte for 9 months on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, self esteem, career difficulties, and coping with life changes

Charlotte has been absolutely wonderful to work with! She helped me work through anxiety, low self-confidence, stress and depression in tough life situations. Talking with Charlotte gave me a release to express and verbalize all the things that I had been bottling up in my own mind without sharing them, and that in itself was very helpful. Charlotte is warm, kind, makes you feel very comfortable during the sessions with her. She really helped me cope with all the constant changes and challenges in life and helped me with the right perspective, mindset and tools to deal with feeling overwhelmed or anxious as a highly anxious person. I thank Charlotte for helping me build positive perspectives and self-confidence, and easing my anxious mind at times when I needed it most. I feel good and confident now to take on the world with these therapy sessions and tools, and would be open to this again when I need it again.

Written on May 17, 2020 after therapy with Charlotte for 2 months on issues concerning depression, stress, anxiety, addictions, trauma and abuse, intimacy-related issues, sleeping disorders, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd

Charlotte is great. I really hit the jackpot by getting her as my first counselor. I didn’t have to wade through 2-3 people before I got to her like I have had to at other places.

Written on Apr 24, 2020 after therapy with Charlotte for 2 months on issues concerning depression, stress, anxiety, addictions, trauma and abuse, self esteem, and adhd

She is a great help.

Written on Apr 19, 2020 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, sleeping disorders, and self esteem

Charlotte is great!

Written on Apr 17, 2020 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, sleeping disorders, anger management, and adhd

Charlotte has been great to work with. She helped me dig up some tools I hadn't used for a while. Taught me a new tool called 422. It does help with daily mood.

Written on Apr 08, 2020 after therapy with Charlotte for 2 weeks on issues concerning stress, anxiety, sleeping disorders, self esteem, bipolar disorder, and coaching

Charlotte is very good at helping her patients identify a main structured point in whatever is conflicting them and then acting on that conflicted point with a plan of attack to get you where you need to be. She thinks deeper than what the issue is itself and helps identify other problem categories. I would highly recommend her for she has helped me with doing some deep searching and finding my motivation for achieving some goals I wouldnt have otherwise.

Written on Apr 02, 2020 after therapy with Charlotte for 3 months on issues concerning depression, stress, anxiety, relationship issues, grief, eating disorders, sleeping disorders, self esteem, and career difficulties

I appreciate the sessions I have been having with Charlotte over the past few months. They help to put things in perspective and help me to understand myself. I am always learning. I especially like when Charlotte asks me questions that make me stop and think - they are not always easy to answer, but they point me in a good direction to keep making progress. I'm also grateful that BetterHelp made it possible to have access to a Christian counsellor. Thanks Charlote.

Written on Mar 30, 2020 after therapy with Charlotte for 2 months on issues concerning depression, addictions, lgbt, trauma and abuse, sleeping disorders, and self esteem

Ms. Charlotte came into my life on a time that I did not expect to find a way out anymore. I have been struggling with PTSD my entire life and going through a violent attack with just finding therapists who were prejudiced, endangered me physically and mentally and let me down, (and women in general), BetterHelp was my last resort. I was fortunate enough to be matched with a kind soul like hers with tons of experience. I know not everyone is happy with BetterHelp's services, but they could not have matched me to a better person. I never knew that PTSD could be dealt with involving a professional in such a safe and healthy way. The moments you do not agree or do not feel understood, you can easily discuss with her and return to sessions afterward. On top of that, she looks like the cool grandmother you never had, offering comfort and a safe space throughout the sessions which every professional should be able to.

Written on Mar 25, 2020 after therapy with Charlotte for 10 months on issues concerning stress, anxiety, trauma and abuse, intimacy-related issues, self esteem, and career difficulties

Charlotte is quite friendly, non-judgemental and always listens to your concerns no matter what the issue is, I would recommend her

Written on Mar 17, 2020 after therapy with Charlotte for 2 months on issues concerning depression, stress, anxiety, addictions, lgbt, relationship issues, family conflicts, trauma and abuse, grief, intimacy-related issues, eating disorders, sleeping disorders, parenting issues, self esteem, anger management, career difficulties, bipolar dis

Very easy to talk to you and very helpful.

Written on Feb 28, 2020 after therapy with Charlotte for 3 weeks on issues concerning relationship issues

I haven't been talking with Charlotte for very long- but already she has started to help me heal and feel better by listening and understanding. She's also given me great strategies to use when I'm feeling overwhelmed or anxious, I know she's always a chat away if I'm having a bad day.

Written on Feb 20, 2020 after therapy with Charlotte for 3 months on issues concerning stress, anxiety, trauma and abuse, and coping with life changes

It is still early in my care but so far she has been very helpful and reassuring

Written on Feb 18, 2020 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, trauma and abuse, grief, intimacy-related issues, eating disorders, sleeping disorders, self esteem, anger management, coping with life changes, coaching, compassion fatigue, and adhd

Charlotte has helped me realize and understand the direction in which I want to take my life. She has made me realize the importance in setting goals for myself and building/removing habits that would either help or hinder my progress towards those goals.

Written on Feb 17, 2020 after therapy with Charlotte for 3 months on issues concerning depression, stress, anxiety, addictions, family conflicts, trauma and abuse, sleeping disorders, parenting issues, and self esteem

She is good at hearing what I am feeling through what I am saying and verbalizing that’s to me. Sometimes when she does that I feel like she realized a huge secret I am not willing to admit but it helps me process things and I am excited to be working on myself with her.

Written on Feb 11, 2020 after therapy with Charlotte for 2 weeks on issues concerning depression, relationship issues, grief, intimacy-related issues, parenting issues, and coping with life changes

I was and still am going through a lot of changes in my life. Divorce, promotion, relocation to another country, new role, new team, new life, new love. I feel so lucky to be supported by Charlotte on my way. I was addicted to alcohol, smoking, doing harm to myself before we started working together. Now I am going to a gym, my life looks very promising, I stopped smoking and reduced alcohol intake. I like to live my life now, even if it is still not an easy one. I want to become a mother, and Charlotte is a great help to get there.

Written on Jan 27, 2020 after therapy with Charlotte for 4 months on issues concerning stress, anxiety, eating disorders, self esteem, and coping with life changes

I have been working with Charlotte Neville for few months. I did have doubts about working with a hearing counselor because I am Deaf, myself. I was struggling with several personal issues such as grief from loss of loved one, anxiety, depression, and relationship issues. I was not kind with her at the beginning and over time while having several sessions with Neville, she was one of genuinely kind people I worked with and actually helped me to learn how to be kind and gentle with myself. If you are either Deaf or struggle with anxiety attacks and seek for a counselor who could give such cheerful and kind words, please contact Charlotte Neville! With her help, I finally could start to believe in better future for myself. I hope you will as well.

Written on Jan 04, 2020 after therapy with Charlotte for 3 months

Charlotte is wonderful! I love being able to talk with her any time about anything. She often brings new perspective and knowledge. I have been doing so much better because of her!

Written on Jan 01, 2020 after therapy with Charlotte for 2 months on issues concerning depression, stress, anxiety, addictions, family conflicts, trauma and abuse, grief, intimacy-related issues, anger management, coping with life changes, and coaching

She’s amazing! She listens and advises me based on the circumstances i’m facing and she definitely does her best to understand where i’m coming from

Written on Dec 27, 2019 after therapy with Charlotte for 2 weeks on issues concerning depression, family conflicts, sleeping disorders, and anger management

Charlotte has helped me with a lot of issues. She is understanding and thoughtful. She helped me figure out how to look at things differently and how to better deal with life when it gets to be too much. Thank you, Charlotte.

Written on Dec 18, 2019 after therapy with Charlotte for 6 months on issues concerning depression, and stress, anxiety

Charlotte and I have had two sessions and a few messages back and forth. She listens well. Remember things well and helps me piece my broken puzzle together.

Written on Dec 17, 2019 after therapy with Charlotte for 2 weeks

Charlotte has been amazing and understanding. This has been a great experience for me to grow and improve myself. She is there every step of the way. It feels good to have someone on your team rooting for you.

Written on Nov 18, 2019 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, intimacy-related issues, eating disorders, sleeping disorders, self esteem, and career difficulties

Charlotte really takes the time to listen to me and makes me feel appreciated. She knows what to say and how to say it to make me understand what I’m going through.

Written on Oct 04, 2019 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, eating disorders, sleeping disorders, parenting issues, career difficulties, and bipolar disorder

Charlotte helped me figure out the root of some of my problems from middle school to better understand my current self. Thanks to her I'll continue to work on those things and let go of the past.

Written on Sep 11, 2019 after therapy with Charlotte for 1 month on issues concerning depression, stress, anxiety, relationship issues, grief, intimacy-related issues, eating disorders, self esteem, career difficulties, coping with life changes, coaching, compassion fatigue, and adhd

I have used This company for 2 months now and I feel there's a improvement already. What a wonderful app and company. Thank you Charlotte for being my counselor.

Written on Sep 07, 2019 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, trauma and abuse, grief, eating disorders, sleeping disorders, and self esteem

Charlotte is understanding and calm — a wonderful confidante during an unsettling time in my life. Our sessions leave me more focused and confident of the steps that I can take to move in a positive direction.

Written on Aug 20, 2019 after therapy with Charlotte for 2 months on issues concerning depression, relationship issues, family conflicts, grief, intimacy-related issues, self esteem, anger management, career difficulties, coping with life changes, coaching, and adhd

Charlotte is very understanding and is a great listener. I started to feel better since the first day I started the service, and felt even better after the video call session. Thank you Charlotte! Thanks BetterHelp!

Written on Aug 14, 2019 after therapy with Charlotte for 3 weeks on issues concerning depression, stress, anxiety, addictions, relationship issues, grief, intimacy-related issues, sleeping disorders, anger management, bipolar disorder, and compassion fatigue

Charlotte became my friend and confidante the first time I talked to her. It is so helpful to have someone who's understanding and also knowledgeable to be there for you every day. I think she is helping me get back on my feet and feel good again and able to enjoy life like I should. I will definitely call upon her if and when traumatic circumstances happen.

Written on Aug 13, 2019 after therapy with Charlotte for 2 weeks on issues concerning depression, stress, anxiety, relationship issues, self esteem, career difficulties, coping with life changes, compassion fatigue, and adhd

I have just started counseling with Charlotte, and she has already helped me by giving me tasks to help me manage my anxiety. She also has given me valuable advice in my relationship. She is professional and kind. I really appreciate Charlotte’s help. I highly recommend her.

Written on Jul 30, 2019 after therapy with Charlotte for 2 days

I reached out to Charlotte to talk about my break up and she helped me realize many other things about myself and my life. I will forever be grateful and would recommend her to anyone who wants to have an honest and caring counseling experience.

Written on Jul 29, 2019 after therapy with Charlotte for 4 months

Charlotte was just awesome, it was really a pleasure to work with her and I would recommend her highly. If and when another breakdown occurs I know exactly who I will want to talk to.

Written on Jun 25, 2019 after therapy with Charlotte for 2 months

I have been talking with Charlotte for a couple months now. Her kind straightforwardness is exactly what I needed to help me sort through all the things I had to deal with. She makes sure to check in with you in between scheduled sessions which I appreciated very much. She has been such a blessing to me these last few months. I look forward to our sessions and the progress she is helping me make.

Written on Jun 14, 2019 after therapy with Charlotte for 2 months

Charlotte has been one of the kindest, and most understanding people I've ever met. Initially I was obviously frightened about a counselor who I didn't have a lot in common with, but as it turns out this wasn't an issue in the slightest. Her advice and her guidance has given me so much courage to move forward and deal with my issues. I was simply terrified and aimless when I started counseling but now I truly feel like I'm going to be okay, and that things are going to keep on keeping on.

Written on May 27, 2019 after therapy with Charlotte for 2 months

I like talking with Charlotte. She is very easy to talk to and she makes you feel comfortable, no judgement. I have been able to express to her feelings and thoughts that I have not shared with anyone else. She's the best!!

Written on May 11, 2019 after therapy with Charlotte for 2 weeks

Charlotte is fantastic. She’s given me some things to research and keeps the dialogue open. She is great about getting me to dig deeper and supports me in rediscovering myself.

Written on Apr 19, 2019 after therapy with Charlotte for 2 weeks on issues concerning depression, relationship issues, grief, sleeping disorders, self esteem, career difficulties, bipolar disorder, coaching, compassion fatigue, and adhd

She’s helping a lot so far!

Written on Apr 13, 2019 after therapy with Charlotte for 2 weeks

Charlotte is a very good counselor. She is straight to the point and keeps it all about you. She is very kind and professional in my opinion. She has helped me quite a bit in a short amount of time. She helps keep me focused on me and what I need to do to get healthy. She deals in truth and facts and I admire that about her very much. Thank you for all you have helped me with.

Written on Apr 11, 2019 after therapy with Charlotte for 2 weeks

Charlotte has helped me realize that I am more than just a mom. I am human. I make mistakes but I don’t let them define me. She has helped me through anxiety.

Written on Mar 29, 2019 after therapy with Charlotte for 6 days on issues concerning depression, stress, anxiety, relationship issues, family conflicts, parenting issues, and self esteem

She is taking me from dark to light. I will forever be grateful.

Written on Mar 27, 2019 after therapy with Charlotte for 2 weeks